Returns and Refund Policy
What is your Return Policy?
We never want you to feel stuck with anything you aren’t happy with. Since the majority of our items are printed to order, we don’t do traditional returns. We also do not provide replacements on any custom-made item. However, we have a satisfaction guarantee which ensures that if you aren't happy with your order for any reason, all you have to do is give our admin team a shout within 14 days of receipt by emailing us at admin@cigarmercs.com.
We’ll get you set up with a hassle-free replacement or reimbursement. We're here to help and we're only an email away!
*Please include pictures of your product(s) and its issue. Photos are always super helpful and appreciated.